khelplay
khelplay
Share
Add to wishlist
This app is available for your device
khelplay
This app is available for your device
Contact
+91 8142367057
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the khelplay?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your mobile number to securely access your account. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, ensure your internet connection is stable and strong. Wait for a proper signal to come through, and then click on "send OTP" again if necessary. If you still don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, log in with your active phone number. If your number has changed, send your updated KYC details to the customer support system via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app and then try logging in again. This should allow you to access the newly updated app without any problems.
Q1: What is the minimum withdrawal amount in the khelplay?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus rewards. The app does not allow users to withdraw bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhar card, saving your UPI details, and storing your bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in as little as 30 minutes to 3 hours. However, payment delays can sometimes occur, requiring a wait of up to 24 hours. This delay affects the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by anyone other than the player. It can be withdrawn once earned, however, by the player, who used the bonus amount to play games. This means the player can keep their winnings, but not the initial bonus money.
Q5: Withdraw failed, money did not come, what should I do?
To check your transaction history and resolve any issues with your withdrawal request, go to the settings on the platform. If your withdrawal is failing to process, don't worry, as the funds should be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.
Welcome to khelplay, the ultimate online gaming destination where excitement meets luxury. At khelplay, we are committed to providing an unparalleled casino experience, with a diverse range of resources and personalized services designed to cater to both new and experienced players. Our extensive library of games includes everything from classic slots and modern video slots, as well as table games like blackjack, roulette, and poker, ensuring that there's something for everyone. Additionally, our live dealer games allow players to enjoy the thrill of a real casino from the comfort of their own homes.
Our platform boasts a vast library of games from leading software developers, ensuring high-quality graphics and a fair gaming experience. We prioritize your convenience by offering various deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, all protected by advanced encryption technologies. To enhance your gaming experience, we provide generous welcome bonuses, regular promotions, and a rewarding loyalty program.